FAQs

Getting a quote is easy! Contact us with your dispensary layout and fixture requirements. Receive a customized dispensary design proposal with pricing. Confirm your order, and we start production immediately!

Yes, Ouyee offers after-sales support, including maintenance, repairs, and upgrades to ensure your displays continue to function at their best.

Yes, our team offers space planning services to help optimize your store layout for efficiency and customer flow.

Our displays are made using advanced CNC automation and undergo rigorous quality testing to ensure durability and precision.

We use high-quality wood, metal, acrylic, and glass to create durable, long-lasting, and stylish displays.

Yes, all of our dispensary displays are designed with security features such as lockable cabinets and reinforced glass.

Absolutely! Ouyee offers a wide range of customization options, from colors and materials to branding elements like logos and slogans.

Yes, Ouyee provides complete installation services to ensure your display cabinets are set up efficiently and correctly.

Typically, the process takes 4-6 weeks, depending on the complexity of your design and order size.

Getting started is simple! Contact us for a free consultation, and our team will guide you through the design, manufacturing, and installation process.

We serve various industries, including cannabis retail, tobacco stores, e-cigarette shops, pharmacies, and fashion retailers, offering custom display solutions for each.

Ouyee is unique due to our comprehensive approach to dispensary display solutions, combining design, manufacturing, logistics, and customer service. Our team’s expertise in customization, quality, and innovative designs sets us apart.

OUYEE is a leading global manufacturer of dispensary display cases, smoke shop store displays, and tobacco fixtures. We offer:

Custom Cannabis Solutions: Tailor-made dispensary interiors that align with your brand identity.

High-Security Displays: Durable and lockable dispensary display cabinets for compliance. 

Comprehensive Dispensary Design Services: From layout planning to construction and installation. Premium Materials & Craftsmanship: High-quality wood, glass, metal, and LED-lit showcases.

Global Shipping & On-Site Installation: We deliver and install in the U.S., Canada, and Europe.

OUYEE is unique because we offer customized solutions that are tailored to the specific needs of cannabis dispensaries and pharmacies. We combine design, manufacturing, and customer service to deliver high-quality, functional, and visually appealing display solutions.

We offer a wide range of custom dispensary display cabinets, including slatwall panels, glass display cases, vape racks, and cannabis showcases. All of our products are customizable to meet your store's design needs.

We use advanced CNC machining and have a strict quality control process in place to ensure every display meets our high standards of precision and durability.

Yes, OUYEE is equipped to handle both small and large-scale projects, providing customized solutions for stores of any size.

Our team has over 25 years of industry experience, providing custom display solutions for retail businesses globally.

Our team consists of industrial designers, mechanical engineers, product designers, project managers, and customer support specialists—all highly skilled professionals in their respective fields.

Yes, we specialize in providing customized display cabinets tailored to fit your brand and space.

We use advanced German CNC automation centers and a rigorous quality control process to ensure every display is of the highest quality.

Our project management team coordinates every aspect of the project, from design and production to installation, ensuring everything stays on schedule and within scope.

Ouyee offers installation, maintenance, training, and repair services to ensure your displays remain in excellent condition.

Yes, Ouyee works with clients globally and offers local support through our international business team and technical support staff.

Our design, production, and project management teams work closely together, communicating effectively to ensure each project is executed efficiently and successfully.

Yes, Ouyee has the capability to manage large-scale projects, leveraging our expertise and advanced manufacturing technologies.

Our customer service team provides rapid responses through phone, email, or online platforms to address client inquiries.

Typically, installation takes between 2-4 weeks, depending on the scale of your project. Larger dispensaries or custom-designed solutions may require a longer timeline.

Yes! Ouyee offers fully customizable options. From colors and materials to design elements and finishes, we work closely with you to ensure the display fits your brand identity.

Yes, all our displays are designed with security in mind. We offer lockable cabinets, reinforced glass, and hidden compartments to ensure your high-value products remain secure.

Absolutely! Ouyee offers interactive digital screens, QR code displays, and LED lighting systems to integrate smart technology into your dispensary’s design.

We offer a wide range of materials, including wood, metal, acrylic, and glass. Each material can be customized to create the look and feel you want for your dispensary.

Yes! Ouyee provides a variety of eco-friendly materials and energy-efficient solutions to help your dispensary reduce its environmental impact.

Pricing varies based on the size, complexity, and customization options of your project. We offer affordable solutions that meet your budget while ensuring the highest quality.

Yes! Ouyee offers professional design services to optimize your store’s flow, maximizing space while ensuring compliance and security.

Yes, Ouyee provides full installation services. Our experienced team ensures everything is set up properly and functions as expected.

We offer after-sales support, including maintenance, repairs, and product upgrades. You can count on us for any future needs.

Getting started is easy! Simply contact us for a free consultation, and our team will guide you through the entire process, from design to installation.

Yes, both wood stain and LED warmth (cool/warm white) are fully customizable. 

Yes, we offer optional cabinet locks and tempered glass locking lids. 

We provide pre-assembled modules, detailed instructions, and video guides. Installation support is also available on request.

Absolutely. The design suits both cannabis dispensaries and tobacco-focused smoke shops.

Typically 15–25 days depending on order size and customization.

While this display is humidity-ready, we recommend adding built-in or portable humidifiers for full control.

Most components are shipped flat-packed for safety. Assembly instructions and support are provided.

Yes, we offer both frosted finishes and custom decal application based on your branding.

Around 25–35 days, depending on customization and order volume.

Absolutely. Just provide your vector file, and we will integrate it seamlessly.

Yes, we can customize the shelf pitch depending on your product size and display needs. 

Absolutely. The materials and structure can be adapted for cigar storage environments with regulated humidity.

No. We use anti-fog treated tempered glass to ensure clear visibility.

Yes, RGB lighting is available, and you can switch between white, blue, or brand-specific hues.

Typically 25–35 days depending on order size and destination.

Yes, RGB lighting can be fully customized to match brand tones.

Typically 4–6 weeks depending on order complexity and quantity.

Absolutely. We offer 3D rendering and store planning support.

Yes. All units are designed with modularity to allow future expansions.

We offer replacement parts and provide reinforced export packaging for international shipping.

Yes, all dimensions and layouts can be fully customized according to your store's size.

Absolutely. We provide coordinated furniture pieces including sofas, chairs, coffee tables, and signage walls.

Yes, we offer both remote guidance and on-site installation services for international clients.

Yes, we can preload your digital signage content or offer templates to use with your system.

Yes, all display counters come with optional tempered glass locks to protect your products.

Yes, we offer various LED color options including white, blue, and RGB custom strips.

Your logo is printed or CNC-engraved on an acrylic panel with internal lighting, fixed into the showcase front.

Yes, we provide installation guides, remote video support, or dispatch a technician based on project size.

Absolutely, we can modularize the design to suit compact retail spaces.

Standard production time is 18–25 days depending on quantity and customization.

Yes, all color elements and LED accents can be tailored to your brand palette.

Absolutely. The wall-mounted and counter shelves are fully adjustable to different product heights.

Standard lead time is 15-20 working days plus shipping, depending on location.

Yes, our team can help with screen slots and cable management for monitors.

LED lights are low maintenance and typically last 50,000+ hours. Simple wipe-down cleaning is sufficient.

Yes! We offer full OEM/ODM services — everything from dimensions to finish, lighting, and logos can be customized to fit your store layout and branding.

Due to their size and structure, the counters are shipped by sea. Estimated delivery time is 4–6 weeks depending on destination and order volume.

Yes. Most units come pre-assembled or semi-assembled, with easy setup instructions. We also offer optional installation services.

Absolutely. They're designed to safely and effectively display THC products, CBD items, vape accessories, and more.

We offer low MOQ flexibility — whether you're furnishing one boutique or 100 stores, we can scale to meet your needs.

Yes. We provide free layout and rendering services for our display customers. Share your floor plan,and our team will assist with full visualization.

Yes! We offer modular designs—purchase only what you need and expand later.

We flat-pack everything with foam protection and provide full assembly instructions or on-site support for large orders.

Yes, our team provides custom 3D visualizations and floor plan layouts to help you preview before fabrication.

Absolutely. Each shelf is load-rated and built with structural reinforcement to safely

handle heavy glass, metal hookahs, or dense product boxes. 

4–6 weeks depending on complexity. Rush orders available with surcharge.

Yes, we offer full customization including color, materials, and logo placement.

As these are large-scale items, shipping is by sea freight, typically 4–6 weeks depending on destination.

Most cabinets are shipped semi-assembled with simple instructions for setup.

Yes, we design based on your region’s legal requirements, such as lockable display zones.

Yes. While most clients order in bulk, we support small orders or samples for testing.

Yes! Our LED systems are available in cool white, warm white, and RGB options for dynamic ambiance control.

They come with adjustable internal shelving so you can configure according to product sizes.

Each panel is hardwired into a concealed cable system and supports HDMI or wireless streaming solutions.

Absolutely. We provide lockable drawer units beneath each showcase for secure product storage.

Yes, it’s designed for both individual boutiques and franchise-wide implementation, ensuring consistent brand image.

Simply share your store size, product types, and style preferences. Our design team will create tailored 3D renderings and layouts.

Production usually takes 4-5 weeks. Since displays are heavy and large, we ship by sea, taking approximately 4-6 weeks.

Yes, the shelving is made with high-strength materials, typically supporting 40-70kg per layer.

You can select from tempered glass, metal, acrylic, MDF wood, and eco-friendly panels. Colors and textures can also be customized.

Yes, all displays are made with fire-rated materials to ensure safety compliance.

We provide detailed installation instructions and video support. On-site installation can be arranged if needed (extra charge).

Cannabis flowers, vape pens, cartridges, edibles, smoking accessories, and CBD products.

We accept small orders starting from one customized display unit. Bulk orders receive better pricing.

All displays undergo strict quality control checks and are fully assembled for testing before packing and shipment.

Yes, our LED systems support RGB colors and branding-specific tones. 

Absolutely. The shelving depth and lighting are ideal for showcasing a wide range of CBD and related wellness items.

Standard production is 4–5 weeks, with an additional 4–6 weeks for ocean freight shipping.

Yes, we offer multiple drawer options including soft-close mechanisms and lockable cabinetry.

Yes, our lighting system is modular and easy to maintain or replace over time.

Absolutely. We offer full customization on the layout, including counter types, display shelving, and signage.

Production takes 4–6 weeks depending on order size. Sea shipping typically adds another 4–6 weeks.

Yes. We offer either remote guidance or overseas on-site installation services, depending on your location.

Yes, our systems are adaptable for vape pens, tobacco pipes, oils, CBD tinctures, and more.

Yes, we include professional 3D visuals and store walkthroughs before confirming final production.

Yes, we offer multiple wood grains like walnut, oak, and black wood finish. You can also request a matte or gloss effect.

Standard manufacturing takes around 4 weeks. Shipping (by sea) takes an additional 4–6 weeks depending on location.

Absolutely. The shelving is adaptable for pre-rolls, cartridges, flower jars, and even edibles or oils.

Yes, LED lighting and custom branding (such as etched logos or illuminated signage) are available.

We use sustainably sourced wood and offer finishes that are low in volatile organic compounds (VOCs).

Yes, the branding panel is fully customizable with your logo or slogan using acrylic and LED backlighting.

All doors come with cam locks and keys for added security of high-value items.

Absolutely. We use tempered safety glass for all display panels and shelves.

The LED system is energy-efficient and long-lasting. Simply clean the lights with a soft cloth regularly.

Yes, each unit is modular and can be used independently or joined together based on layout needs.

Yes, all counters are fully customizable in width, depth, and height.

Absolutely. We offer optional lock systems for all glass cabinets and counters.

We provide both pre-assembled and flat-pack options, with remote or on-site installation support available globally.

Lighting is powered through hidden wiring connected to standard outlets, and can include dimmers or color change control if requested.

Generally, it takes 3–5 weeks depending on customization complexity and order volume.

Yes, all shelving heights and depths can be tailored to fit cigars, cartons, or tins.

Yes, we offer both virtual installation guidance and optional global on-site setup.

Yes, the lighting is modular and designed for easy replacement and maintenance.

Absolutely, we offer integrated locking options for drawers and glass counters.

You can include laser-engraved logos, LED backlit signage, or digital display screens.

Yes, we offer fully modular and customizable layouts to suit your specific space. 

Yes, energy-efficient LED strips are pre-installed and wired for convenience. 

For custom orders, lead time is usually 18–25 days, depending on quantity. 

Absolutely. We offer branding customization using vinyl graphics or illuminated logo panels.

Yes, the shelf design and cabinet layout make it versatile for both tobacco and cannabis products.

Yes, we can pre-design the cabinetry to support built-in or standalone humidifiers. 

Absolutely. Choose from white, pink, green, or RGB for branding consistency. 

Yes, we use humidity-tolerant laminates and can add sealing finishes. 

A 3m x 2m corner is usually sufficient, but we can adjust to fit your shop. 

Yes, laser engraving or acrylic signage can be added on request.

Yes, all furniture is made to order based on your floor plan and usage needs.

Typically 10 pieces per type, but we accommodate custom bulk requests.

Absolutely. Our team provides 2D/3D mockups to visualize your lounge setup.

Generally 25-45 days depending on order size and customization.

Yes, we offer weatherproof options including water-resistant upholstery and rust-proof frames.

Absolutely. We offer full customization on size, layout, material, and color to fit your venue’s branding and floor plan.

Yes, the LED strips are modular and easy to replace. We provide spare parts and remote controllers with each order.

Standard production time is 30–40 days depending on your customization requirements. Shipping depends on your location.

Surfaces are treated for stain resistance. A simple wipe with a damp cloth and mild cleaner keeps everything pristine.

Yes, we offer both remote installation guidance and on-site setup for large orders (fees apply depending on region).

Yes, we offer full customization – from fabric texture and color to lighting tones and finishes.

Production takes 18-25 days, with sea shipping timelines depending on your location (usually 20–35 days).

Absolutely. All units are modular and can be reconfigured to suit different layouts or events.

Yes, tables are part of the full furniture set and designed to hold standard and large hookahs.

Definitely. We offer branding areas on sofas, partitions, and even tables – just send us your logo.

Yes, we offer hexagonal, round, and rectangular table shapes with RGB LED lighting. Colors and brightness are fully adjustable.

Our design team will help you create a furniture layout that perfectly fits your space. We support CAD-based planning and visualization.

Sofas are fully assembled and securely wrapped with corner protectors, foam layers, and wooden frame packing for safe global shipping.

The furniture is sold separately from hookahs, but we can assist with sourcing quality hookahs from partner suppliers upon request.

This particular setup is optimized for indoor use. For outdoor environments, we offer weather-resistant materials and furniture lines.

Yes! All materials used are water-resistant and outdoor-grade. We offer extra UV protection and cover solutions for open setups.

Our design team will share a 3D render with various shape/color options based on your theme. We support hexagon, round, square, and freeform styles.

Yes, we offer optional sound-reactive lighting systems that sync with music to create dynamic effects.

All products are shipped fully assembled, securely wrapped with foam and wood crates to prevent damage.

Absolutely. We provide full interior layout planning, including stage zones, bar counters, wall decor, and lighting concepts.

Yes. All components are weather-resistant, including the LED systems, upholstery, and steel frames. We recommend covered spaces or tented domes for longevity.

Absolutely. We support full RGB spectrum lighting, including static colors, gradients, and music-sync flashing modes—all programmable via app.

All items are shipped fully assembled, foam-wrapped, and packed in custom-sized wooden crates to prevent movement and breakage during transit.

Yes. We help design hybrid layouts tailored to your space and offer multi-zone furniture kits that combine lounge, dining, and stage areas.

Definitely. Our design team provides 3D renderings, lighting plans, and furniture placement maps to turn your lounge vision into a reality.

Yes, all fixtures are fully customizable in dimensions, finishes, lighting, and branding to meet your shop’s layout.

No, this unit is shipped fully assembled. Simply position it and connect the lighting system.

We use energy-efficient LED strips and integrated spotlights to enhance product visibility and reduce energy costs.

Yes, we offer multiple LED options such as blue, white, red, and RGB, all customizable to your brand.

The unit’s surface is sealed with UV lacquer and the electrical components are protected, making it safe for humid climates like Florida or coastal regions.

Yes, each shelf uses a slotted aluminum support rail, making height adjustments fast and tool-free.

Absolutely. The counter is modular and optional. We can also design a smaller version.

LED lights are powered through a concealed wiring channel and controlled via a touch panel or wall switch.

Yes, this modular system is ideal for franchise applications, with batch production and branding consistency.

Yes, we offer fully assembled delivery with protective packaging, or knock-down flat pack for cost-saving.

Yes! All units are modular and can be tailored to fit your store’s layout or dimensions.

Absolutely. We ship fully assembled cabinets to save you time and ensure structural stability.

Yes, we provide built-in LED lighting with wiring included, ready to plug and play.

Yes, the logo zone is designed for easy swapping using magnetic or sliding inserts.

It’s ideal for vape pens, CBD tinctures, cartridges, accessories, and even boxed sets or collectibles.

Yes, LED strips can be customized in white, warm, turquoise, or RGB with remote control.

We use multi-layer foam and wooden crates, with full knock-down packaging to prevent breakage.

Absolutely. The modular design supports a range of product categories with minor adjustments.

Yes, we offer global installation or detailed instructions for local contractor setup.

All units come with a 2-year structural warranty, covering glass breakage due to manufacturing defects.

Yes. We offer LED color customization, including cool white, warm white, and RGB, depending on your visual goals.

The islands are sent in knock-down (KD) format, with glass panels, bases, and lighting modules packed separately in foam-lined wooden crates.

Absolutely. Headers can be printed with your brand name, product type, or left blank for future flexibility.

The standard setup runs on 12V low-voltage DC, and can be connected to a master switch or motion sensors.

Yes. We offer bespoke wall systems to suit tight or unusually shaped store interiors, including corners or columns.

Yes, we offer optional RGB lighting systems with remote control for full color adjustment.

Absolutely. The panels are modular and can be detached for rebranding or refurbishment.

Yes. All lighting is dual-voltage and we include UL or CE certified wiring as per your region.

Typical production is 25–30 days, plus shipping. Rush orders available based on capacity.

Yes. Sample units are available with refundable cost if bulk order follows.

Yes, the backlit signage panel is fully customizable with logo, product categories, or promotional text.

Yes, both spotlight intensity and color temperature can be adjusted upon request, or fitted with dimmer-compatible drivers.

While designed for center placement, a wall-adapted version is available with a flush back panel.

Standard orders (under 20 sets) take 25–30 days; rush service available for urgent store openings.

Yes, floating shelves are mounted on adjustable brackets and can be repositioned without tools.

Yes, the LED color (green, white, blue, etc.) can be customized to align with your brand’s theme.

Absolutely. We use 8mm tempered safety glass, which is heat- and impact-resistant.

All units are knockdown-assembled and foam-padded inside wooden crates, suitable for export.

Yes, each shelf is designed to hold up to 30 kg (66 lbs), with reinforced brackets and durable materials.

Definitely. We offer a wide range of laminate textures and colors including matte black, wood grain, high gloss, and custom branding options.

Typically, the design and production process takes 4-6 weeks, depending on the complexity of the layout and the number of units ordered.

Yes, we offer a wide range of color finishes and materials such as tempered glass, eco-friendly wood, and metal frames. Custom colors are available upon request.

Yes, our modular displays are designed for quick assembly, and we provide detailed instructions to ensure easy installation.

We offer repair and replacement services. If your display units are damaged during shipping or use, please contact us, and we'll arrange for repair or replacement.

Absolutely! We provide customizable solutions for both small boutique shops and large retail spaces. You can order as many or as few units as needed.